What software do most UK letting agents use?
The common enterprise stack in 2026 is Goodlord (pre-tenancy) + Arthur or Reapit (live-tenancy ops) + a compliance tool for the legal evidence layer. Independent and small-to-mid agencies increasingly run LetCompliance on its own instead — referencing, lettings, rent, client money, landlord statements, compliance and Section 8 / 13 in one workspace — rather than paying for and stitching together three products.
Why does compliance evidence matter for an agency more than for a landlord?
Agents are members of a redress scheme (Property Redress Scheme or The Property Ombudsman) and complaints can be lodged by tenants, landlords or third parties. The defence almost always turns on documentary evidence, was Prescribed Information served, was the Gas Safety record provided to the tenant before move-in, was Right to Rent checked. Audit-logged tenant document delivery is the highest-value feature on this list for agency users.
Does any of this software handle Client Money Protection (CMP)?
CMP is a regulatory scheme, not a software feature. None of these tools enrol you in Client Money Protect, money shield or RICS, you do that directly with the scheme. What software does is hold the audit trail (rent receipts, statements, deposit registration confirmations) the scheme will ask for if a complaint is investigated.
Can a self-employed letting agent use LetCompliance?
Yes. The multi-branch model collapses to a single portfolio and the Pro plan supports extra team members. A sole agent gets the whole job in one login: adverts and applications, viewings, referencing through a regulated UK credit reference agency, e-signed tenancies, rent collection and arrears, notices, and client statements. There is no second tool to buy for the parts of the let that pay you.
What is a good Goodlord alternative for tenancy onboarding?
LetCompliance is a strong Goodlord alternative for agencies that want tenancy onboarding plus everything after move-in in one workspace. Goodlord specialises in pre-tenancy (referencing, e-sign, insurance); LetCompliance runs the full onboarding funnel, advertise, reference, e-sign and move-in, and then rent collection, arrears, Client Money Protection, compliance scoring and Section 8 / 13 notices, from £49/mo for a solo agent against Goodlord quote-based pricing.
Are there UK tenancy onboarding platforms like Goodlord or Reapit for smaller agencies?
Goodlord and Reapit are built for larger agencies with CRM integration projects. For independent and small-to-mid agencies, LetCompliance provides tenancy onboarding (advertise, reference, e-sign, move-in) alongside rent, client money, compliance and Section 8 / 13 in a single workspace, without enterprise pricing or a separate CRM integration. It starts free for one property and scales to an unlimited Agency plan at £129/mo.
How often do you re-test these agent products?
Quarterly. Last verified 2026-04-19. Pricing tiers and Goodlord ancillary product set in particular shift frequently.