Walk the move-in on your phone, room by room, and the tenant signs it. At move-out the same list comes back paired item by item, every change shown beside how it began, so the deposit conversation starts from what you both agreed.
LetCompliance is property inventory software for UK landlords and letting agents, used on a phone. The check-in is walked room by room from sixteen UK room templates, each line with a condition, a note and photos, and the tenant signs it from an emailed link. At move-out the check-out copies the same list, every item is paired with its check-in line, and each change is graded by how far it fell.
16UK room templates
From the entrance to the loft and the garden to the meter cupboard, each with the items that usually go missing from an inventory. Pick a flat, a house or an HMO and its rooms are suggested; every line starts as not inspected.
The check-out is set against the check-in line by line. What got worse comes first, a one-step slip is marked as the kind usually treated as wear, and a line nobody recorded at the start is counted, never costed.
Each line takes its own condition, its own note and up to 10 photos, taken there and then or chosen from the gallery. Photos from an iPhone are converted as they upload, so none drops out of the report.
Inventories lists every property with its check-in, its check-out and whether the tenant signed, and the next step for each, from starting a check-in to finishing and sending one.
From the sample account on 18 Oct 2026: Flat 3, 27 Kingsley Road, Sheffield, where Owen Fletcher moves in on 1 November. The room picker suggesting rooms for a flat and for a house, then New report as a check-in and as a check-out. Nothing was added or created.
Switch the list from a flat to a house and the rooms a flat does not have are ticked for you, from the utility room to the garage. Nothing is added until you say so, and a room already on the report is never added twice.
In between, the tenant signs. The check-in goes to them as a link to review and sign on their phone, and once they have signed it, the record is locked.
Choose Check-out and the form asks which check-in to set it against, then copies that walk’s rooms and items so the two line up when they are compared. Conditions and photos are not copied: the second walk records the day itself.
Four steps across a tenancy: three before the keys go over, one when they come back.
Sixteen UK room templates, from the entrance to the loft, the garden and the meters, suggested for a flat, a house or an HMO, with bedrooms numbered for you. Every line starts as not inspected.
Each line takes a condition from excellent to missing, a note and up to 10 photos, taken there and then or chosen from the gallery. Meter readings and keys are part of the same walk.
The tenant reviews and signs from a link that stays open for 21 days, joint tenants on one copy, with room for a comment. Once signed, the record is locked.
The check-out copies the check-in’s rooms and items, never its conditions or photos. Every item is paired, each change graded by how far it fell, and a line with no check-in record is counted, not costed.
LetCompliance never decides what is fair wear and tear. It pairs the two walks and shows how far each item fell; the judgement stays yours, and in a dispute the adjudicator’s.
So the move-out walk reaches the deposit, and the visits in between, without anything typed twice.
Anything that got worse can be costed: what it costs to replace, its age, how long it should last and the tenant’s share. The claim is apportioned for the life it had left, and the deposit dispute pack puts both reports and their photos in one PDF.
A visit during the tenancy is walked on the same phone, each check rated pass, issue or not applicable, and the household can be told of the visit in writing first. A mid-tenancy inventory can be set against the check-in too.
The check-in goes out through the same signing page as a tenancy agreement, typed or drawn, and joins the same Sent to tenants list, with when it was sent, opened and signed. The signed copy carries its audit certificate, with a fingerprint of the report as sent.
Switch the list to HMO and the communal areas join it: the shared hall, the fire doors and their signage, the alarm panel and the bin store, and every bedroom has a line for its door lock and key.
Check-ins, check-outs, the comparison and the tenant’s signature come with every paid plan, from Single for 1 property to Professional for any number, and with an agency workspace. The 3-day trial opens them too.
Inventory software records the condition of a rented home room by room at the start of a tenancy and again at the end, and sets the two side by side. Used on a phone during the walk, it takes the place of a word-processor template and of the evening spent comparing two reports by eye.
The sixteen templates cover the rooms people live in and the ones they pass through: the loft, the garage, the gardens and the meter cupboard. Delete what the home lacks; a deleted line costs nothing, a forgotten one can cost a deduction.
Excellent to missing, or not applicable where the item is not there. A line nobody has looked at stays not inspected, so the report never claims more than you saw.
Up to 10 photos an item, from the camera or the gallery, and up to 40 rooms of 60 items each in one report. The landlord app runs in the phone’s browser, so there is nothing to install.
Electricity, gas and water readings on both walks, the usage in between worked out for you, and the keys and the alarm tests at handover on the same list.
A link to review and sign on their phone, open for 21 days, one copy for joint tenants and room for a comment. What makes a check-in hold up in a dispute is set out in full.
The check-out copies the check-in’s list, pairs every item and grades each change, with the photos from both walks side by side. What was never recorded is counted and printed in the report. The guide to fair wear and tear covers where wear ends and damage begins.
In an agency workspace inventories come with every agency plan, from £24 a month, and with the 14-day agency trial. Seats and branches are unlimited, so whoever walks the check-in does it on their own phone: owners, admins and managers write the reports, and a viewer reads them. The Inventories page lists every managed property with its check-in, its check-out and whether the tenant signed, those with no check-in first, so a gap shows before a landlord asks about the deposit. Each report sits on the property beside the tenancy, the rent and the repairs in the agency workspace.
What the law and GOV.UK say about inventories and the deposit, each rule read at its source. Wales, Scotland and Northern Ireland have rules of their own.
GOV.UK’s guidance is that a landlord or agent will need evidence to support any deduction from the deposit at the end of the tenancy. For damage, that means a record of the condition at the start; the deposit deduction calculator runs the sum for a single item.
Source: GOV.UK, Tenant Fees Act 2019 statutory guidance (opens in a new tab)
The scheme holding the deposit offers a dispute service at no charge, which you and the tenant both have to agree to use. Each side gives evidence and the decision is final. How long a landlord has to return a deposit covers the clock once you agree.
Source: GOV.UK, Tenancy deposit protection: disputes (opens in a new tab)
A landlord or agent can take from a tenant only the payments Schedule 1 of the Tenant Fees Act 2019 permits, such as the rent and a refundable deposit, and an inventory, a check-in and a check-out are not among them. The permitted and banned fees are listed in full.
Source: Tenant Fees Act 2019, Schedule 1 (opens in a new tab)
For a new tenancy, the landlord checks that each smoke and carbon monoxide alarm required is in proper working order on the day it begins, and the handover list records the test; where each alarm has to go is covered separately.
Source: The Smoke and Carbon Monoxide Alarm (England) Regulations 2015, regulation 4 (opens in a new tab)
The manager keeps the common parts in good and clean decorative repair and in a safe and working condition, and the fixtures, fittings and appliances the households share in good and safe repair and clean working order, so the communal areas belong on the inventory too.
Read on GOV.UK and legislation.gov.uk on 18 Oct 2026. This is not legal advice.
Agents price inventories on top: Dexters’ list starts at £144, extra on all but its Premium service, and full management itself runs at 12% to 21.6% of the rent on agents’ own lists. A template costs nothing but leaves the photos and the comparison to you. LetCompliance includes every report in every paid plan, from £7.99 a month; to see what an agent would take from your rent, use the letting agent fee calculator.
Straight answers on signing, the check-out, deductions and what it costs.
Still have a question?
An app for recording a rented home’s condition room by room as you walk round it, then setting the move-out walk against it. LetCompliance runs in your phone’s browser: each line takes a condition, a note and up to 10 photos, and the report sits on the property’s own record beside the tenancy and the deposit.
Every paid plan: Single, £7.99 a month for 1 property, Solo at £14.99 for up to 3, Portfolio at £19 for up to 10, Portfolio Plus at £29 for up to 20 and Professional at £49 for any number, with no VAT added, and agency workspaces from £24 a month. New landlord accounts start with a 3-day trial and agency workspaces with a 14-day trial, both with inventories open. Merging a deposit dispute pack needs a paid plan.
It is built for you to do yourself, on your phone, as you walk the property: room by room, each item graded with a note and up to 10 photos, then sent to the tenant to review and sign.
Yes. The report goes to the tenant as a link to review and sign on their phone, joint tenants sign the one copy, and the link stays open for 21 days, with a reminder once three or fewer are left. They can comment on anything they disagree with as they sign. Once signed, the record is locked, and the PDF ends with an audit certificate: when the link was emailed, delivered, opened and signed, the IP address and browser, and a SHA-256 fingerprint of the report as sent.
It means nobody has recorded that item yet. A template line never arrives saying good, because that would be a statement about something nobody looked at, inside your own deposit evidence. A line still not inspected at check-in has no baseline, and one at check-out is counted in the comparison.
The check-out says so: it prints that no check-in record is linked, and an item never recorded at the start is marked as having no baseline and is not offered for costing. With nothing to set the end against, a deduction is hard to support, as GOV.UK’s guidance is that a landlord will need evidence for any deduction.
A check-in report records the home and everything in it on the day the tenancy starts, and the tenant signs it. A check-out report records the same rooms and items at the end. In LetCompliance the check-out copies the check-in’s list, never its conditions or photos, so the two line up item by item.
Yes, for items that got worse. Enter the cost to replace it, its expected life, its age and the tenant’s share, from 25, 50, 75 or 100%, and the claim is apportioned for the life it had left, worked out on the server. The deposit schemes’ own guide works one through: a £500 carpet, two years into a five-year life, comes to £300. The working and the total print in the check-out report.
The sixteen room templates include the front and rear gardens, the garage, the loft, a separate WC, the stairs and landing, an HMO’s communal areas, and the meters, keys and alarm tests at handover: the parts nobody lives in, and so the parts most often left off an inventory.
No Act in England makes a landlord produce one. GOV.UK’s guidance says a landlord will need evidence to support any deduction from the deposit, and if the tenant disputes it, the scheme’s dispute service asks you both for evidence. A check-in the tenant signed, set against a check-out, is that evidence.
The landlord, in England. Under the Tenant Fees Act 2019 a landlord or letting agent can take from a tenant only the payments its Schedule 1 permits, such as the rent and a refundable deposit; an inventory, a check-in and a check-out are not among them.
The free plan is £0 for one property and keeps rent tracked on the tenancy with receipts, the tenant portal with repairs, the certificate dates with email reminders and the 0 to 100 compliance score. Making Tax Digital and Direct Debit collection need Single.
