Inside LetCompliance

Contractor address book for UK landlords

The plumber you liked, still findable in two years.

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The contractor address book is included with premium features: on paid plans from £7.99 a month and during a new account’s 3-day trial.

One list, favourites first

Add each contractor
Name, trade, company, phone, email, website and notes.
Star the ones you rate
They sort to the top.
Assign them to properties
The ones who already know the stopcock and the awkward boiler.
See their history with you
Each contractor’s jobs by property, from work dispatched and work logged.

Most landlords keep their trades in three places at once: a few numbers in a phone, a business card in a drawer, and the rest in whoever recommended them. It works until the boiler fails on a Friday and you cannot remember whether the good gas engineer was the one from the first flat or the second. The contractor address book keeps every tradesperson in one list, with your favourites at the top and each one assigned to the properties they already know.

One list, favourites first

Name, trade, company, phone, email, website and notes for each contractor. Star the ones you rate and they sort to the top.

Assigned to the property

A contractor who already knows the layout, the stopcock and the awkward boiler is worth more than a stranger. Assign each one to the properties they work on.

Their history with you

See each contractor’s jobs by property, from work dispatched and work logged, so you remember who did what and when.

In the app

What it does

Stores name, trade, company, phone, email, website and free-text notes
Offers a standard list of trades, or your own
Stars favourites and sorts them to the top
Assigns contractors to the properties they work on
Shows each contractor’s job history by property
Keeps a registration number, such as Gas Safe, in the notes

Checking a tradesperson

Gas and electrical work need the right registration

Gas work must be done by a Gas Safe registered engineer. Their ID card shows the licence number and expiry on the front, and on the back the types of gas work they are qualified for, so someone qualified for boilers is not automatically qualified for a gas fire. Check the licence number on the Gas Safe Register and note it against the contractor.

For electrical work, the Electrical Safety Standards regulations require the inspection to be done by a qualified and competent person; registration with a scheme such as NICEIC or NAPIT is a good indicator. Ask for the registration number rather than relying on a logo, and record it in the notes.

Why it matters

Repairs are a legal duty, not a favour

Section 11 of the Landlord and Tenant Act 1985 makes you responsible for the structure and exterior and for the water, gas, electricity, sanitation and heating installations, and you have a reasonable time to repair once you know about a problem. Having the right trade to hand is a large part of acting in a reasonable time, and a dated record of the job is what answers a complaint later.

Who it is for

Self-managing landlords from the second property onwards, when the trades stop being memorable, and anyone handing a portfolio to a partner or family member, because a list in one person’s phone is not a handover.

The law behind it

Landlord and Tenant Act 1985, section 11 (repairing obligations) and section 9A (fitness for human habitation). Gas Safety (Installation and Use) Regulations 1998 (Gas Safe registered engineers for gas work). Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 (qualified and competent inspectors).

Written for private lets in England. Guidance, not legal advice: for a defended claim or an unusual let, take advice from a housing solicitor.

Questions

Frequently asked questions

How do I keep track of the tradespeople I use?

Put them in one list rather than a phone, with their trade, contact details and notes, and assign them to the properties they work on. A list survives a lost phone, a new number and a handover to someone else.

How do I check a gas engineer is registered?

Ask to see their Gas Safe ID card: the front shows the licence number and expiry, and the back shows the types of work they are qualified for. Check the number on the Gas Safe Register, and record it in the contractor’s notes.

Can I search or filter the list by trade?

Not yet. Favourites sort to the top, and each contractor shows their trade, so a short list is quick to scan.

Does it show what a contractor has done for me?

Yes. Each contractor shows their job history by property, drawn from work you dispatched and work you logged. Costs and invoices sit with the maintenance record for the property.

Does this find contractors for me?

No, this is your own list. If you have no one for the job, our contractor sourcing service finds a local tradesperson and arranges the work for a one-off fee. It is a founder-run service around Crewe rather than a national network.

Why assign a contractor to a property?

Because familiarity saves time and money. A plumber who has been before knows where the stopcock is and what was replaced last time, so the visit is shorter and the diagnosis better.

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