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RRA 2025 Information Sheet service tool

A one-off duty, recorded tenant by tenant.

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Recognised by HMRC for Making Tax Digital

The Information Sheet tracker is included on every plan, from £7.99 a month.

What it does

  1. 01Lists tenants on tenancies that began before 1 May 2026
  2. 02Emails the GOV.UK Information Sheet to a tenant and records the date
  3. 03Lets you mark a Sheet given by hand or post, with the date
  4. 04Writes emailed sends to the audit trail, exportable as PDF or CSV

Our researchin the press

The Renters’ Rights Act 2025 required landlords to give the government’s Information Sheet to tenants of written tenancies that were already running on 1 May 2026, by 31 May 2026. It was a one-off. New tenancies do not get the Sheet: they get a written statement of terms before the tenancy is agreed. The tracker lists the tenancies it applied to, lets you email the current GOV.UK PDF to each tenant and records the date, so the record exists whether you gave it on time or are putting it right now.

01

Only the tenancies it applied to

The tracker counts tenancies that began before 1 May 2026, so new tenancies are not flagged for a Sheet they should not receive.

02

The current GOV.UK PDF

Email the Information Sheet straight from the tracker. The PDF is fetched from GOV.UK when you send it, so it is the published version.

03

A dated record per tenant

Each tenant shows whether and when the Sheet was sent. Emails sent from the app are also written to the audit trail with the method.

In the app

What it does

  • Lists tenants on tenancies that began before 1 May 2026
  • Emails the GOV.UK Information Sheet to a tenant and records the date
  • Lets you mark a Sheet given by hand or post, with the date
  • Writes emailed sends to the audit trail, exportable as PDF or CSV
  • Shows fully verbal tenancies separately, as outside this duty

Who it applied to

Existing written tenancies, by 31 May 2026

The duty covered tenancies already in place on 1 May 2026 with a written tenancy agreement. The landlord had to give each tenant the Information Sheet by 31 May 2026. There is no requirement to give it again when the rent changes or the tenancy is varied.

A tenancy that starts on or after 1 May 2026 is handled differently: the landlord gives a written statement of the terms before the tenancy is entered into, under section 16D of the Housing Act 1988, and failing to do so can bring a penalty of up to £7,000.

If it was missed

Putting it right now

If a tenant did not receive the Sheet, give it now and keep a dated record of how and when. The council can impose a financial penalty for the breach, and a record showing you corrected it is better than no record at all.

Who it is for

Landlords in England with tenancies that were already running on 1 May 2026, and anyone who needs to show when the Sheet was given.

The law behind it

Renters’ Rights Act 2025, with the Information Sheet published on GOV.UK for tenancies existing on 1 May 2026, due by 31 May 2026. For new tenancies: Housing Act 1988, section 16D (written statement of terms before the tenancy is entered into) and section 16I (penalty up to £7,000).

Written for private lets in England. Guidance, not legal advice: for a defended claim or an unusual let, take advice from a housing solicitor.

Free PDF · instant by email

Free PDF: Information Sheet Service Record

A record template for the Renters’ Rights Act Information Sheet, which landlords had to give to tenants of written tenancies already running on 1 May 2026, by 31 May 2026. Not for new tenancies.

  • Who the one-off duty applied to, and who it did not
  • What to keep for each way of giving it
  • A service record with one row per tenant
  • What to do if it was missed

The guides only come if you tick the box, and you can unsubscribe in one click.

Questions

Frequently asked questions

Do new tenants need the Information Sheet?

No. It was for tenancies already running on 1 May 2026. A new tenancy needs a written statement of terms before it is agreed, which a written tenancy agreement usually provides.

The deadline has passed. Is it too late?

The deadline was 31 May 2026, so a Sheet given now is late. Give it anyway and keep a dated record: the council can impose a penalty for the breach, and showing you put it right is better than leaving it undone.

Do I have to give it again when the rent changes?

No. It was a one-off duty for existing tenancies. There is no requirement to give it again at a rent increase or when the tenancy is varied.

Can I give a printed copy?

Yes. You can hand over or post a printed copy and record the date in the tracker, or email the PDF from the tracker, which also logs the send in the audit trail.

What about a tenancy that was never in writing?

The tracker shows fully verbal tenancies separately, because the Information Sheet duty applied to written tenancies. Check the GOV.UK guidance for what applies to a verbal tenancy.

Can I send it to all my tenants at once?

Not in one action: the tracker sends to one tenant at a time, which keeps a separate dated record for each. A portfolio of existing tenancies is a few minutes of clicks.

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