FeaturesMaintenance and repairs
Every repair, from the tenant’s photo to the cost in your accounts
Tenants report problems with photos, you send the job to a contractor, and the repair is logged with before and after pictures. The cost can go straight into the property’s expenses, so the maintenance record and the books never disagree.
- Repair log on every plan
- Tenant reports with photos
- Contractor quote link, no login
How it works
- 01The tenant reports it
- 02You send it to a contractor
- 03The repair is logged
- 04The cost reaches your accounts
The short answer
What is property maintenance software?
Property maintenance software keeps the whole life of a repair in one place: who reported it and when, what was done, who did it, what it cost and what the property looked like before and after. It replaces a WhatsApp thread, a folder of invoices and a memory of which boiler engineer came last time.
In LetCompliance a tenant reports a problem from their portal, with a category, an urgency flag and photos. You can send the job to a contractor with a link they open without logging in, give the tenant written notice of a visit, and log the repair when it is done.
Each repair holds before and after photographs, the contractor, the cost, a warranty expiry date and notes. Tick “add to Finance” and a completed repair with a cost is posted to that property’s maintenance expenses, with likely duplicates held back for you to check.
Recurring work, such as a boiler service or gutter clearance, is scheduled once and you are emailed 30 and 7 days before it is due. A job that covers several properties can be logged once and its cost split between them.
What it does
Three things that stop repairs slipping through.
Reports that arrive with photos
Tenants report problems from the tenant portal, choosing a category and marking urgent issues, with photographs attached. Nothing arrives as a vague text you have to decode.
Jobs sent to contractors
Send a reported issue to a contractor in one step. They get a link to quote without creating an account, and your contractors keep a history of the work they have done across your properties.
Repairs with proof attached
Each repair keeps up to six photos before and six after, the contractor, the cost, the warranty expiry and notes. A warranty due to run out in the next 30 days is flagged on the property.
In detail
What the repair log records
The detail behind the headline features.
- One job, several properties
- Log a job once across several properties and split the cost to the penny, or charge the full amount to each.
- Visit notices
- Send tenants written notice of a visit from the app; the notice is stamped with the time and recorded.
- Triage suggestions
- A reported issue gets a suggested priority, trade and who is likely responsible, for you to confirm.
- Costs from an issue
- Logging a cost against a tenant’s issue creates the repair record and the expense together.
- Planned maintenance
- Recurring jobs are scheduled once, with email reminders 30 and 7 days before each is due.
- Yearly totals
- Each property shows what maintenance has cost in the year, alongside the warranty flags.
Step by step
From a tenant’s report to a closed repair
- Step 1
The tenant reports it
From the tenant portal, with a category, an urgent flag if needed, and photos.
- Step 2
You send it to a contractor
The contractor opens a link to quote, with no login, and you give the tenant written notice of the visit.
- Step 3
The repair is logged
Before and after photos, the cost, the contractor, the warranty and notes, against the property.
- Step 4
The cost reaches your accounts
Tick “add to Finance” and the completed repair is posted to the property’s maintenance expenses.
The difference
The same repairs, without the loose ends
By hand
In LetCompliance
A blurry photo in a WhatsApp chat with no date
A tenant report with category, urgency and photos
Phoning three contractors for a quote
One link to a contractor, who quotes without logging in
Invoices in a drawer until the tax return
Repair costs posted to the property’s expenses when you choose
Forgetting the boiler service until it fails
Recurring jobs with reminders 30 and 7 days ahead
Same account
Repairs are one part of the let. The rest is in the same login.
Maintenance is worth more when the inspections, the tenant and the money are in the same place.
See every feature- Inspections with rated photos and a PDF report
- Rent recorded against every tenancy
- Receipts read into your expenses
- A 0 to 100 compliance score for every property
- Figures for Making Tax Digital
- A free tenant portal, no password to remember
Questions
Questions, answered
Which plans include maintenance?
The repair log, photos, tenant issue reports, planned maintenance, visit notices and sending jobs to contractors are on every plan, including the free plan for one property. The contractors directory with work history is on the 14-day trial and paid plans, from £14.99 a month.
How do tenants report a repair?
From their tenant portal, which needs no password. They choose a category, can mark it urgent, and attach photos, and the report arrives against their property with the date.
Does the contractor need an account?
No. When you send a job, the contractor gets a link where they can see the details and quote without creating an account.
Do repair costs go into my accounts automatically?
When you tick “add to Finance”, a completed repair with a cost is posted to that property’s maintenance expenses. Likely duplicates are held back so the same invoice is not counted twice. Improvements that are capital rather than repairs should be recorded separately in Finance.
Can I record a job that covers several properties?
Yes. Log it once, pick the properties, and either split the cost between them to the penny or charge the full amount to each.
Will I be reminded about warranties and servicing?
Planned maintenance sends email reminders 30 and 7 days before a job is due. A warranty that expires within 30 days is flagged on the property when you open it.
UK-built · Founder-led · GOV.UK-cited
Built by a landlord, for landlords.
I let property myself, so I know what it costs to juggle an agent, a spreadsheet and a handful of reminder apps just to stay on the right side of the law. LetCompliance puts all of it behind one login: advertise the property, take applications, collect the rent, and keep every certificate and notice in order, each taken straight from GOV.UK.