A repair nobody photographed is a repair you cannot show.
Before and after, the contractor, the cost and the warranty, on one record. The same entry is your evidence when a tenant disputes the condition and your deduction when the tax return asks what the property cost you.
What is property maintenance software?
Property maintenance software keeps a record of every repair on a rental: what went wrong, who fixed it, what it cost and when. It replaces a text thread with a plumber, a photograph buried in a camera roll and an invoice that surfaces once a year.
LetCompliance records the repair with photographs of it. You take one of the fault as you found it and one of the same view once the work is finished. Most software records that a repair happened; the pair records that it was done, and that is the difference when somebody disagrees about the condition of a property months later.
Each repair carries the contractor, the cost, the warranty expiry and the notes. The cost posts to that property’s expenses, so a repair is logged once and counts twice: as the evidence and as the deduction.
Repairs a tenant reports through their free portal arrive already dated and already photographed, which is the version of events you want on record. Recurring work, like a boiler service or a gutter clear, is scheduled ahead so it is booked rather than remembered.
Three things a text thread with a plumber cannot do.
Before and after, on the record
A photograph of the fault and a photograph of the same view once it is finished, both dated, both on the repair. A single picture after the fact shows a working boiler and says nothing about what was wrong with it. The pair is what makes it evidence.
Who did it, what it cost, what it is guaranteed for
The contractor from your own approved list, the invoice amount, the warranty expiry and any notes. Warranties are flagged before they lapse, which is the difference between a free callback and paying twice for the same fault.
A deduction as well as a record
The cost lands in that property’s expenses in the right category and the right tax year, so a repair logged for evidence is also a repair claimed. It is the same entry: nobody has to remember to do the bookkeeping half of it.
From a report to a record
- 01
The problem arrives, dated
A tenant reports it through their free portal with photographs, or you log it yourself from a phone call in a few seconds.
- 02
Photograph it as you found it
One picture of the fault before anyone touches it. This is the half that is always missing later.
- 03
Book it and record who came
Pick a contractor from your own list so the work counts towards their history across your portfolio, and record the cost and any warranty.
- 04
Photograph the same view when it is done
The pair sits on the repair, the cost sits in the expenses, and the whole thing is in the property record without a separate filing job.
Repairs are one part of running the property.
A maintenance tool on its own leaves the rent, the paperwork and the tax somewhere else. These are on the same properties.
A free tenant portal, where repairs are reported
Rent by Direct Debit, with late payments chased
SA105, Section 24 and capital gains figures
Adverts, applications and Right to Rent
A live 0 to 100 score for every property
Certificate renewals, emailed before they expire
Questions, answered
- Why do before and after photographs matter?
- Because they answer a question a single photograph cannot. One picture taken after the work shows a functioning boiler and proves nothing about what was wrong with it. The pair shows the condition you found and the condition you left, both dated, which is what carries weight when a tenant disputes the state of a property or a deduction is questioned.
- Can the tenant report the repair themselves?
- Yes, through their free portal, with photographs attached. It arrives as a dated issue rather than a message, so there is a record of when you were told as well as what you were told.
- Does it track who did the work?
- Yes. Contractors come from your own approved list, and the repair stays joined to them, so you can see everything a given plumber or electrician has done across your properties rather than trying to remember.
- What about work that repeats every year?
- Boiler services, gutter clears, chimney sweeps and the like are scheduled ahead and you are reminded before each is due, so recurring work is booked rather than remembered.
- Does the cost reach my tax figures?
- Yes. The repair cost posts to that property’s expenses in the right category and tax year, and flows into the SA105 pack and the running profit and loss. It is logged once and used twice.
- What does it cost?
- Free forever for one property, with paid plans from £14.99 a month and a 14-day full trial.
UK-built · Founder-led · GOV.UK-cited
Built by a landlord, for landlords.
I let property myself, and I was tired of juggling an agent, a spreadsheet and a handful of reminder apps just to stay on the right side of the law. So we built the one login I actually wanted: advertise the property, take applications, collect the rent, and keep every certificate and notice in order, each taken straight from GOV.UK.
Take the second photograph.
It costs ten seconds now and it is the whole argument later. Free forever for one property, and no card to begin.
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