Frequently asked questions

LetCompliance is property management software for UK landlords and letting agents: it runs the whole let from one login. You advertise the property, take applications and book viewings, reference the tenant and e-sign the tenancy, collect the rent by Direct Debit and chase it when it is late, log repairs and inspections, keep the certificates in date against a live 0 to 100 score, draft Section 8 and Section 13 notices when you need them, and prepare the SA105 at the end of the year. It is recognised by HMRC for Making Tax Digital, so your quarterly updates for UK property income go to HMRC from the same records. It replaces the stack most landlords run instead: a listing site, a referencing site, a spreadsheet and a folder of PDFs.

No, and the name is misleading on that point. Compliance is one of the things it does, not the thing it is. The same account handles the lettings run (adverts, applications, viewings, referencing, e-signed tenancies), the money (Direct Debit rent, arrears chasing, expenses and the SA105), the tenancy itself (repairs, inspections, inventories, notices) and the tenant portal. There are also people you can book for the jobs that need someone at the property: photography, viewings, inspections and inventories.

Often yes, for one reason: the record is theirs, not yours. Change agent and you find out how much of your own tenancy history lived in their system. LetCompliance keeps your own copy of the rent, the documents, the condition reports and the certificate dates, and it is yours whoever manages the property. Plenty of landlords also self-manage one property and use an agent for another, and run both here. For agencies, it runs multi-branch Client Money Protection reconciliation and monthly landlord statements.

Yes. Documents are encrypted (AES-256 at rest) with row-level security, LetCompliance is run with UK GDPR in mind, and your downloads stay under your control. See the Privacy Policy for detail.

Yes, alongside the paid plans from £7.99 a month. One property can stay on the free plan, with no card and no time limit, and keeps a live 0–100 compliance score, certificate tracking with reminders, document storage and the tenant portal. Making Tax Digital comes with the paid plans, and a second property needs one, from £14.99 a month for up to three.

After a 14-day trial: Single £7.99/mo (one property), Solo £14.99/mo (up to 3), Portfolio £19/mo (up to 10), Portfolio Plus £29/mo (up to 20) and Professional £49/mo (unlimited), each cheaper billed yearly. Letting agencies have a single £129/mo plan with unlimited branches, seats and properties.

No. You can create an account and use the 14-day trial of the premium tools without a card, then choose a plan from £7.99 a month, or keep one property on the free plan.

A few minutes. Add a property, its tenancy and the rent, and upload your certificates (the AI can read the expiry straight off a PDF). The rent ledger, the reminders and the 0–100 score start from there.

Yes. Plans scale by property count for landlords, and agencies get multi-branch workspaces with role-based access, Client Money Protection reconciliation and monthly landlord statements on the £129/mo Agency plan.

One rentable unit. A single flat or house is one property; a block of five flats is five. Rooms in one HMO under a single tenancy count as one property. Plans are sized by number of properties, not tenants.

Nothing is charged without your say-so. You either choose a plan or move to the free plan, which keeps one property open. Any other properties are kept exactly as they are, locked until you choose a plan, and you never lose your data: you can download it at any time.

Yes. Every paid plan is cheaper billed annually (for example the Agency plan is £129/mo or £1,290/yr). VAT, where it applies, is shown at checkout.

Yes. Create an advert with the material information tenants and portals expect, share a single property link so applicants apply with no account, then book viewings and run a waiting list, all in one place.

Yes. Reference a tenant or guarantor through a regulated UK credit reference agency (credit history, affordability and adverse data), pay-per-check, with the result stored against the tenancy. Right to Rent checks sit alongside it.

Yes. Generate the correct tenancy agreement and have it e-signed, with an audit certificate recording who signed, when, from which IP address and on which device, and in what order. The signed PDF is sealed, so any later change to it is detectable.

Yes, for a normal residential tenancy. Section 7 of the Electronic Communications Act 2000 makes an electronic signature, and the certification of that signature, admissible in evidence on any question about whether a document is authentic or has been tampered with, which is exactly what the audit certificate is for. The Law Commission confirmed in 2019 that an electronic signature is capable in law of being used to execute a document, provided the person signing intends to authenticate it and any other formalities are met. The exception is a deed: that must still be signed in the physical presence of a witness who attests the signature, even if everyone is signing electronically. It rarely comes up in renting, because an assured tenancy is periodic and is not granted by deed.

Yes: a passwordless tenant portal where they can see documents, requests and messages, with no account to create and nothing to pay.

Referencing is pay-per-check through a regulated UK credit reference agency. You can absorb the cost or ask the tenant to pay; you choose per check.

You get a clear pass / refer / fail result with the reasons, so you can accept, ask for a guarantor, or decline. The decision stays yours.

Yes. Guarantors can be referenced with the same credit and affordability check, and the signed guarantee deed is stored against the tenancy.

LetCompliance gives you a shareable advert and application link and captures enquiries directly. It does not syndicate to Rightmove or Zoopla (those portals are agent-only), so some landlords pair it with an online listing service for portal exposure.

Yes. Set the rent and collect it by Direct Debit (Bacs), paid into your own account, while a live ledger tracks what is due and what has arrived.

The ledger flags a shortfall the day it happens, and once you switch the chase on in Settings it emails the tenant for you, one email per tenancy listing each unpaid date and the total. It also builds the Ground 8 arrears evidence trail in case a claim ever reaches court.

Yes: dated rent receipts for tenants, per-property and portfolio income views for you, and monthly landlord statements for agencies.

Straight into your own bank account via Stripe Connect. LetCompliance never holds your rent.

A failed payment is flagged on the ledger and treated as arrears immediately, so the automatic chase and the Ground 8 evidence trail kick in without you having to notice.

Yes. You can record manual payments (standing order, transfer, cash) on the ledger even if you do not use Direct Debit collection, so arrears tracking and receipts still work.

Yes. Log income and expenses (or photograph receipts and they are read for you), see per-property profit-and-loss, and export figures mapped straight onto the SA105 self-assessment pages, with a Section 24 calculator. Your Making Tax Digital quarterly updates are sent to HMRC from the same records.

Yes, for UK property income. Connect your HMRC account once and send your quarterly updates from the MTD page, and submit your final declaration there when UK property is the only income you need to add yourself. If you also have savings interest, dividends, self-employment or foreign property income, finalise that year with software that can add it, or with your accountant. It is on every paid plan from £7.99 a month, and LetCompliance is on GOV.UK’s list of software recognised by HMRC for Making Tax Digital.

Yes. Export the SA105-shaped Tax Pack (CSV + PDF) for your accountant, or a Xero-compatible CSV to import into Xero.

From 6 April 2026 if your qualifying income was over £50,000, from 6 April 2027 if it was over £30,000, and from 6 April 2028 if it was over £20,000. Qualifying income is your property income and any self-employment income added together, counted before expenses, so it is turnover and not profit. Employment, pensions, dividends and partnership profits do not count, and on a jointly owned property only your share does. HMRC reads the figure from the tax return you filed the year before. At or below the threshold you stay on the annual Self Assessment return.

Yes, HMRC writes to the people each wave catches, but the letter comes after the deciding return is in. The April 2027 wave is decided by the 2025 to 2026 return, which is due on 31 January 2027, so most of those letters land in February or March 2027, weeks before the rules start. If you can already see that your turnover passes the threshold, you have far more notice than the letter gives you. Our free checker gives you the date from your own figures.

You sign up through the software you intend to use, which is why choosing it is the step that unblocks the rest. You need to be registered for Self Assessment and to have filed a return in the last two years. If an accountant handles your tax, they can sign you up and file for you. In LetCompliance you connect your HMRC account once from the Making Tax Digital page and send the updates from there.

Yes. HMRC lets you join voluntarily, and a year of quarterly updates while nothing is at stake is the cheapest way to find out where your records fall short. It is worth considering if your income is close to the next threshold, because the year that decides it is the year you are living in now.

Late submission runs on points. Each missed quarterly update or return deadline is one point, and at four points there is a £200 penalty, with another £200 for each later miss. Points below the threshold drop off 24 months after the deadline you missed; once you reach four they stop expiring on their own and you clear them by filing on time for 12 months and sending anything still outstanding. Paying late is charged separately, as a percentage of the tax owed plus interest.

You record your own share, and it is worth knowing exactly where the line is. HMRC treats each owner’s share as their own business, so each of you keeps records and files separately. In LetCompliance you enter the full rent and costs for the property and set your share on the property, for example 50%: your SA105 figures and quarterly MTD updates then use your share. If you already enter only your share, leave it at 100% so it is not halved twice.

Yes. Agencies get multi-branch workspaces with role-based access so each branch sees only its own clients, plus the full lettings, rent, compliance and legal toolkit.

Yes. The Agency plan includes Client Money Protection (CMP) reconciliation and automated monthly landlord statements, plus per-landlord audit packs for redress-scheme defence.

One flat £129/mo (or £1,290/yr) with unlimited branches, seats and managed properties. Enterprise (white-label, SSO, SLA) is available on request.

Every 12 months. A Gas Safe registered engineer must inspect all gas appliances and flues in the property annually. The record (CP12) must be given to existing tenants within 28 days and to new tenants before they move in.

Failing to carry out an annual gas safety check is a criminal offence under the Gas Safety (Installation and Use) Regulations 1998. The penalty is an unlimited fine and up to 2 years in prison. A missing certificate does not itself bar a Section 8 possession claim; the deposit rules are what do that.

Only a Gas Safe registered engineer. Always verify the engineer's registration number on the Gas Safe Register at gassaferegister.co.uk before booking.

No. If the property has no gas supply and no gas appliances, flues or pipework, a Gas Safety Certificate is not required. As soon as there is any gas, the annual check applies.

You must show you took all reasonable steps: written requests and a record of every attempt. Keep the paper trail; LetCompliance logs the reminders so you can evidence you tried.

Typically £60–£90 for a single boiler, more for extra appliances. Book 4–6 weeks ahead, especially over winter when engineers are busy.

Every 5 years for rental properties in England, or sooner if the report specifies. The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 made EICRs mandatory for new tenancies from 1 July 2020 and all tenancies from 1 April 2022.

The local housing authority can issue a civil penalty of up to £40,000 per property for failing to comply with the EICR regulations.

C1 means danger present: immediate action required. C2 means potentially dangerous: urgent remedial work required within 28 days. C3 is a recommendation only and is not legally required. FI means further investigation is needed.

No. An EICR lasts up to 5 years (or sooner if the report specifies). You give a copy to new tenants before they move in and to existing tenants within 28 days of the inspection.

The landlord. Any C1 or C2 code must be remedied within 28 days (or sooner for a C1 danger), and you must obtain written confirmation the work has been completed.

Usually £100–£300 depending on property size and location. Always ask for the full report, not just a one-page satisfactory certificate.

Currently, rental properties in England must have a minimum EPC rating of E. Properties rated F or G cannot be legally let. The maximum fine for letting an F or G property is £5,000. A minimum C rating is now confirmed government policy, though not yet law, for all privately rented homes from 1 October 2030.

An EPC is valid for 10 years. You must have a valid EPC before marketing a property to let and provide a copy to the tenant before the tenancy starts.

Typically £60–£120 from an accredited domestic energy assessor, and it is valid for 10 years. You need a valid EPC before you market the property to let.

You cannot legally let it (fine up to £5,000) unless you register a valid exemption on the PRS Exemptions Register. Cheap wins like loft insulation and LED lighting often lift a D or E up a band.

Not yet, but it is coming. The government response of 21 January 2026 says all privately rented homes in England will need to meet a higher standard, equivalent to EPC C, by 1 October 2030, with a £10,000 cost cap per property. The regulations are still to be made. Plan improvements now: LetCompliance flags properties likely to fall short before that date.

You must protect the deposit in a government-authorised scheme (DPS, TDS or mydeposits) and serve Prescribed Information on the tenant within 30 calendar days of receiving it.

A court can order you to repay between 1 and 3 times the deposit amount to the tenant. Failing to protect a deposit also blocks a Section 8 possession order on most grounds until it is protected and the Prescribed Information given (late still counts), or the deposit is returned.

Under the Tenant Fees Act 2019, the maximum deposit is 5 weeks' rent if annual rent is under £50,000, or 6 weeks' rent if annual rent is £50,000 or more.

The scheme details you must give the tenant within 30 days of protecting the deposit: the scheme name and contact, how the deposit is protected, and how disputes are resolved. Failing to serve it carries the same 1–3× penalty as not protecting the deposit at all.

Under the Renters’ Rights Act tenancies are periodic from the outset, so protect the deposit and serve Prescribed Information once at the start and keep it protected for the life of the tenancy. Only take-and-protect again if you ever take a new deposit.

All private landlords in England must check that every adult occupier has the legal right to rent in the UK before the tenancy starts. This applies regardless of nationality.

Civil penalties can reach £10,000 per occupier for a first breach and up to £20,000 per occupier for repeat breaches (lodger arrangements £5,000 / £10,000). These rates apply since 13 February 2024.

Either check original documents with the tenant present, or use the Home Office online service with a share code for those with digital status. Keep dated copies for the length of the tenancy.

Only if their right to rent is time-limited. The follow-up check is due before the latest of 12 months after the first check, the end of their permission and the expiry of the document they showed. People with an unlimited right to rent do not need re-checking. LetCompliance tracks the follow-up date for you.

You must have at least one smoke alarm on every storey used as living accommodation, and a carbon monoxide alarm in any room with a fixed combustion appliance (except gas cookers). Alarms must be working at the start of each tenancy, and you must repair or replace them once told they are faulty.

The local housing authority can issue a civil penalty of up to £5,000 per breach.

Yes. A carbon monoxide alarm is required in any room with a fixed combustion appliance, which includes a gas boiler. The only excluded appliance is a gas cooker.

A mandatory HMO licence is required where 5 or more people forming 2 or more households share facilities such as a kitchen or bathroom. Many councils also run additional HMO or selective licensing in designated areas, so always check your council before letting.

An unlimited fine on conviction or a civil penalty of up to £40,000 for offences from 1 May 2026, plus a Rent Repayment Order of up to two years’ rent paid back to the tenant.

Yes. It handles HMOs as multi-tenancy per address with room-level management, and tracks each licence with renewal reminders alongside your other certificates.

Mandatory HMO licensing is national (5+ people, 2+ households). Additional HMO licensing is a local scheme extending HMO rules to smaller HMOs in designated areas. Selective licensing covers all private lets (not just HMOs) in specific wards. Additional and selective vary by council, so always check the postcode.

Typically £500–£1,000 for a five-year licence, depending on the council and property size. Some councils discount for accredited landlords.

Section 21 no-fault evictions were abolished on 1 May 2026 under the Renters’ Rights Act 2025. Landlords can no longer end a tenancy without a specific legal ground under Section 8.

Section 8 of the Housing Act 1988 is now the only route to possession. Landlords must cite a specific ground, for example Ground 1 (landlord moving in), Ground 1A (selling), or Ground 8 (at least 3 months' rent arrears). Notice periods vary by ground.

For tenancies that existed before the reforms, the government Information Sheet had to be served on tenants by 31 May 2026 (that deadline has now passed; if you missed it, serve it without delay). For every new tenancy from 1 May 2026 it must be served at the start of the tenancy. The maximum civil penalty is £7,000, rising to £40,000 for serious or repeat breaches.

Yes, but only once every 52 weeks and only through a Section 13 notice on the prescribed Form 4A, giving at least two months’ notice. The tenant can challenge the increase at the First-tier Tribunal, which cannot set a rent above what you proposed.

No. From 1 May 2026 all new and existing assured tenancies are periodic (rolling), so you can no longer grant a 6 or 12-month fixed term. LetCompliance’s tenancy builder already defaults to the new periodic assured tenancy.

Broadly yes. On a periodic tenancy the tenant can end it by giving two months’ notice at any point, so you can no longer rely on a fixed term to keep them for a set period.

A tenant can request to keep a pet and you must respond in writing on or before the 28th day (with a further 7 days if you reasonably ask for more information). You cannot unreasonably refuse, but you can require the tenant to hold pet insurance. LetCompliance runs the 28-day timer for you.

Both are coming under the Act, at different times. The national PRS Database opens on 15 December 2026: if you let a home on an assured or regulated tenancy you register yourself and each let property, at £65 a property a year, by your region’s deadline between 14 March and 14 November 2027. Not registering can bring a penalty of up to £7,000, or up to £40,000 where it is an offence. The Private Rented Sector Landlord Ombudsman is not open yet.

You serve a Section 8 notice citing a valid ground from Schedule 2 of the Housing Act 1988, wait out the notice period for that ground, and, if the tenant does not leave, apply to the court for a possession order. LetCompliance drafts the Section 8 notice with the correct verbatim ground wording and tracks the timeline.

Ground 8 is a mandatory ground: if the tenant owes at least three months’ rent (for monthly tenancies) both when you serve notice and at the hearing, the court must grant possession. LetCompliance’s rent ledger tells you the moment the threshold is met and builds the evidence pack.

No. Removing a tenant, changing the locks or harassing them into leaving without a court order and, if needed, county-court bailiffs is an illegal eviction: a criminal offence carrying up to two years’ imprisonment, an unlimited fine and civil damages.

You must assess and control the risk of Legionella in the water system. For most standard domestic rentals this is a simple written assessment you can do yourself; higher-risk systems (large tanks, HMOs) may need a specialist. There is no certificate, but you should keep a record.

For a standard single-family let, PAT testing is not legally mandatory, but any electrical appliances you supply must be safe. In licensed HMOs the council can require regular PAT testing as a licence condition.

Any furniture you provide must meet the Furniture and Furnishings (Fire Safety) Regulations, alarms must work, and HMOs have additional duties such as fire doors and clear escape routes. LetCompliance tracks HMO fire-safety items alongside your certificates.

The three government-approved schemes in England and Wales are the Deposit Protection Service (DPS), the Tenancy Deposit Scheme (TDS) and mydeposits. Custodial options are free (the scheme holds the money); insured options let you hold it for a fee.

Only for genuine losses you can evidence: unpaid rent, damage beyond fair wear and tear, or cleaning to the check-in standard. You cannot deduct for fair wear and tear. A dated inventory with photos at check-in and check-out is your best evidence.

Each scheme offers free alternative dispute resolution (ADR): an adjudicator decides based on the evidence both sides submit. LetCompliance keeps the tenancy agreement, inventory, rent ledger and communications in one place so you can assemble a dispute pack quickly.

Yes. Documents are encrypted (AES-256 at rest), access is protected with row-level security so one account never sees another’s data, and LetCompliance is run with UK GDPR in mind: it processes only what is needed to run the service.

No. Your properties, tenants, documents and rent records are yours and are used to run your account, not to train external AI models. Where the product uses AI (for example, suggesting a maintenance priority), it works on your data to help you in the moment; it does not feed a training set.

Always. Anywhere the app suggests something (a maintenance triage priority, a likely trade, an expiry date read off a certificate), it is a suggestion you review and can change or ignore. Nothing is applied to your account without you confirming it, and AI output is never legal or tax advice.

Yes. Your certificates and documents download any time, and finance figures export as CSV and PDF (including the SA105-shaped Tax Pack). Your data stays yours.

Yes. You can close your account and request deletion of your data at any time; export anything you want to keep first. See the Privacy Policy for retention detail.

Email hello@letcompliance.com. Replies usually come within a working day. There is also an in-app AI assistant and a full guides library.

Yes. There is no long contract: cancel from your billing settings whenever you like. After cancelling, one property can stay on the free plan rather than losing access entirely.

Yes. You can pay yearly instead of monthly and save about 20% versus the monthly price. You can switch between monthly and annual from your billing settings, and either way there is no long lock-in: the annual option is a discount, not a contract you cannot leave.

Yes. LetCompliance runs in any modern browser on phone, tablet or desktop. There is no app to install, and your portfolio, reminders and documents are available wherever you are.

From 1 May 2026 almost all new residential lets in England are periodic assured tenancies; fixed-term ASTs are gone. LetCompliance’s tenancy builder defaults to the correct periodic assured tenancy so you never issue the wrong type.

Yes, for a normal residential tenancy. The agreement is generated for the current law, and an electronic signature is valid to sign it: section 7 of the Electronic Communications Act 2000 makes both the signature and its certification admissible in evidence, and the audit certificate records who signed, when, from which IP and device. The one exception is a deed, which still needs a witness physically present; since 1 May 2026 an assured tenancy is periodic and is not granted by deed, so that rarely arises in renting.

You must give the tenant a written statement of the terms, and you must do it before the tenancy is entered into, not afterwards. A properly drafted written agreement is the simplest way to satisfy that duty as well as being the evidence you want later, and LetCompliance generates one and sends it for signature. Skipping the written statement exposes you to a civil penalty of up to £7,000, imposed by the local housing authority.

Yes. LetCompliance publishes a free, up-to-date periodic assured tenancy template. Just make sure any template reflects the post-2026 rules; older fixed-term AST templates are now out of date.

All joint tenants sign one agreement and are jointly and severally liable for the whole rent. LetCompliance handles joint tenancies, including per-tenant referencing and Ground 8 arrears calculated across the tenancy.

You set the market rent at the start. During the tenancy, increases are limited to once every 52 weeks through a Section 13 notice, and the tenant can challenge an above-market rise at the First-tier Tribunal.

Only the first month, and only after the tenancy agreement is signed. Since 1 May 2026 rent taken before signing is a prohibited payment, and a term making later rent due in advance has no effect, so large upfront lump sums are no longer an option.

Either reduces arrears risk. A guarantor is referenced and signs a guarantee deed (which LetCompliance produces); rent guarantee insurance is a separate product some landlords add on top of strong referencing.

The landlord is responsible for the structure and exterior and for the installations for water, gas, electricity, heating and sanitation under the Landlord and Tenant Act 1985, and for keeping the home fit for human habitation. Tenants must use the property in a tenant-like way.

Awaab’s Law sets fixed timescales to investigate and fix serious hazards such as damp and mould. It applies in the social sector now and is being extended to the private rented sector under the Renters’ Rights Act, so treat a prompt, recorded response as the standard.

Tenants log repair requests in the portal, you raise a contractor work order, and the response time is tracked, with AI repair triage to flag the urgent ones first.

No, landlord insurance is not a legal requirement, but a standard home policy will not cover a let property, and most buy-to-let mortgage lenders require buildings insurance as a condition. It is strongly recommended.

Typically buildings cover, plus optional landlord contents, property owner’s liability, loss of rent and legal expenses. LetCompliance can track your policy renewal date alongside your certificates so it never lapses unnoticed.

On a standard whole-property let the tenant is usually liable while they live there. For most HMOs the property is treated as a single dwelling and the landlord is liable for council tax (rules in force from 1 December 2023), so build it into the rent.

Yes. When a property sits empty between tenancies the landlord is normally liable for council tax, though some councils offer a short empty-property discount, so check locally.

Many HMOs are let on an all-inclusive rent where the landlord pays the utilities and council tax and recovers them in the rent. Keep records: these are allowable expenses against your rental income.

Yes. There is a dedicated possession ground (Ground 4A) to recover a student HMO for the next academic year, but you must give written notice before the tenancy starts and the possession date must fall between 1 June and 30 September. LetCompliance flags the requirements.

If you live in the property and rent out a room, the lodger is usually an excluded occupier, not an assured tenant, so most of the tenancy regime does not apply. The Rent-a-Room scheme lets you earn up to £7,500 a year tax-free.

Genuine holiday lets and lets to a company sit outside the assured tenancy regime and the Renters’ Rights Act, but they carry their own tax and safety rules. Get advice before relying on either to sidestep the reforms.

The rent, expenses, documents and tax side work wherever your property is, and Making Tax Digital is a UK-wide HMRC scheme. The tenancy law does not travel: the agreements, notices, deadlines and compliance scoring in LetCompliance are written for England, where the Renters’ Rights Act 2025 applies. Wales lets homes under occupation contracts, Scotland uses the private residential tenancy and Northern Ireland has its own regime, so do not use its tenancy agreement or possession notices there. If you let in more than one nation, get in touch for a straight answer on which parts you can rely on.

Yes. The platform is built for UK property wherever you are based. If you are a non-resident landlord, your letting agent or tenant may have to operate the Non-Resident Landlord Scheme and deduct basic-rate tax from the rent unless HMRC approves you to receive it gross.

Each property is scored across the core statutory duties: Gas Safety, EICR, EPC, deposit protection, Right to Rent and related items. The score is date-driven: an expired or missing certificate pulls it down immediately, so red / amber / green reflects real risk, not a box you ticked months ago.

A lapsed or missing certificate, an unprotected deposit, a missing Right to Rent check, or an approaching MEES or licence deadline. Fix the item and the score recovers straight away.

Yes. You can export a complete compliance pack per property, which is useful for a mortgage or insurance review, a prospective tenant, or evidence in a dispute.

Import your properties from a CSV (address, tenant, rent and certificate dates), or add them one by one, and upload the certificates (the AI can read expiry dates straight off uploaded PDFs). There is nothing technical to migrate, and the rent, reminders and 0–100 score start as soon as the records are in.

Property Hawk is closing its free service, so export your records before access ends and add them to LetCompliance, where paid plans start at £7.99 a month and one property can stay on the free plan. There is a step-by-step migration guide.

Yes. Send a message through the contact page for help with setup, and the in-app AI assistant answers questions as you go.