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Compliance Guide10 min read

Landlord and Tenant Act 1985: Section 11 Repair Duties (2026)

Section 11 of the Landlord and Tenant Act 1985 is the repair duty you can’t contract out of — structure, exterior, heating, hot water, sanitary appliances. In 2026 it sits alongside the Homes (Fitness for Human Habitation) Act 2018 and the Awaab’s Law framework in the RRA 2025 (in force for social housing; awaited commencement for the private sector, expected 2027). What still applies and how they interlock.

Landlord and Tenant Act 1985: Section 11 Repair Duties (2026) — Quiet UK terraced street in early morning mist
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TL;DR — quick answer

Section 11 of the Landlord and Tenant Act 1985 is the repair duty you can’t contract out of — structure, exterior, heating, hot water, sanitary appliances. In 2026 it sits alongside the Homes (Fitness for Human Habitation) Act 2018 and the Awaab’s Law framework in the RRA 2025 (in force for social housing; awaited commencement for the private sector, expected 2027). What still applies and how they interlock.

Section 11 of the Landlord and Tenant Act 1985 is the repair duty every landlord has, whether they know it or not, and whether the tenancy agreement mentions it or not. It applies to short residential leases (under 7 years — which is every AST, every APT and every domestic tenancy in practice). It imposes an implied covenant — a legal duty built into the tenancy by statute — to keep specific parts of the property in repair.

You cannot contract out. A tenancy agreement clause that tries to make the tenant responsible for structural repairs is void. The duty falls on the landlord and stays on the landlord for the life of the tenancy.

In 2026, Section 11 sits alongside the Homes (Fitness for Human Habitation) Act 2018 and the Awaab’s Law framework in the Renters’ Rights Act 2025. Awaab’s Law is currently in force for social landlords; the RRA 2025 contains the framework to extend it to private landlords but secondary legislation is awaited, with expected commencement in 2027. For private landlords today, Section 11 and the Fitness Act do the substantive repair work. Together the three form a layered repair and habitation framework — one active layer (Section 11 + Fitness Act) and one waiting to switch on (Awaab’s Law private-sector extension). This guide walks through what Section 11 covers, what it doesn’t, how it interacts with the other two, and what "reasonable time" means in a court that no longer accepts leisurely timescales.

Not legal advice. For a specific disrepair case take advice from a housing solicitor early — the tenant’s pre-action protocol has a clock and missing it makes the case worse.


What Section 11 actually says

Section 11(1) imposes on the landlord an implied covenant:

  • 11(1)(a) — to keep in repair the structure and exterior of the dwelling-house, including drains, gutters and external pipes.
  • 11(1)(b) — to keep in repair and proper working order the installations in the dwelling-house for the supply of water, gas and electricity, and for sanitation (including basins, sinks, baths and sanitary conveniences, but not other fixtures, fittings and appliances for making use of the supply).
  • 11(1)(c) — to keep in repair and proper working order the installations in the dwelling-house for space heating and heating water.
  • Three limbs. Structure and exterior. Water/gas/electricity/sanitation installations. Heating and hot water.

    Section 11(1A) extends the duty (for tenancies granted after 15 January 1989) to the exterior and structure of any part of the building in which the landlord has an estate or interest — relevant for flats where the landlord owns the building.


    What "structure and exterior" covers

    Structural and exterior repairs the courts have confirmed as Section 11 duties:

  • Roof (tiles, ridges, flashing, gutters, downpipes)
  • External walls (brickwork, render, pointing)
  • Windows and window frames (external glazing units, sills, catches)
  • External doors (weather-stripping, thresholds, door frames)
  • Chimneys and chimney stacks
  • Damp-proof course
  • Foundations
  • Internal load-bearing walls (in a house)
  • Communal staircases, landings, roofs, external corridors (in a block owned by the landlord)
  • Not covered by Section 11 as "structure": interior decoration, wallpapers, non-structural interior walls, appliances, kitchen fittings, bathroom fittings other than the sanitary appliances themselves.


    What "installations" covers

    Section 11(1)(b) and (c) apply to the installations for water, gas, electricity, sanitation, space heating and hot water:

  • Pipework (water pipes, drainage)
  • Sinks, basins, baths, showers, toilets
  • Boiler and central heating system
  • Radiators and hot water tank
  • Electrical wiring and fuse box (but not portable appliances)
  • Gas supply pipework
  • Not covered: fixtures that use the supply but aren’t part of the installation — kettles, fridges, washing machines, tumble dryers. Portable appliances are the tenant’s or the landlord’s (if supplied furnished) but not a Section 11 duty to repair.

    Boiler is covered. If the boiler fails, Section 11 requires the landlord to repair or replace it. That is often the biggest single Section 11 obligation a landlord faces.


    What Section 11 doesn’t require

    Section 11 is a repair duty, not an improvement duty. Distinctions:

  • Repair = restore to the condition it was in when the tenancy started, using materials of like standard.
  • Improvement = upgrade beyond original condition (single-glazing → double-glazing, older boiler → condensing boiler, old wiring → new wiring to modern standards).
  • Landlords are not legally required to improve a property. A property let in 1990 with single-glazing and gas central heating from 1985 can remain that way, provided the single-glazing and the 1985 boiler still work.

    Two important qualifications:

    1The Homes (Fitness for Human Habitation) Act 2018 does require the property to be fit for habitation throughout the tenancy — see next section. A property with a boiler that "works" but doesn’t heat the property to a reasonable temperature can be unfit.
    2EPC MEES rules require a minimum energy rating (currently E; band C for new tenancies from 1 October 2030). A property with single-glazing may need improvement to hit MEES — not for Section 11 reasons, but for MEES.

    The notice requirement

    Section 11 duties are triggered by notice. The landlord must have actual or constructive notice of the disrepair before liability starts running.

    Actual notice = tenant told you, or your agent, or a contractor told you. In writing, verbally, by text, by email — anything traceable.

    Constructive notice = a reasonable landlord would have known. From an inspection, from a previous complaint about the same issue, from patent damage visible from outside.

    Time from notice: the landlord has a reasonable time to arrange a repair. What is reasonable depends on:

  • Urgency: burst pipe / no heating in winter = hours to days; rotten window frame = weeks
  • Access: whether you can get in
  • Cost and availability: replacement boilers on 3-week delivery vs same-day repair
  • Whether the tenant has cooperated: refusal to allow access defers time
  • The reasonable-time test is fact-specific. Under the Awaab’s Law framework (see next section), specific timescales are being introduced for prescribed hazards. Those timescales are already binding on social landlords. For private landlords they are not yet in force — the RRA 2025 contains the framework, but secondary legislation must be made first, with commencement expected in 2027. When it comes, missing them will not be "unreasonable" — it will be a statutory breach.


    Section 11 alongside the Homes Act 2018

    The Homes (Fitness for Human Habitation) Act 2018 added a further implied covenant to every tenancy granted after 20 March 2019 (or renewed after that date): the property must be fit for human habitation throughout the tenancy.

    Fitness is assessed against 29 factors from the Housing Health and Safety Rating System (HHSRS): damp and mould, excess cold, structural collapse, fire safety, hygiene, personal hygiene, sanitation, drainage, water supply, food safety, electrical hazards, gas hazards. If a Category 1 hazard is present (highest severity), the property is presumptively unfit.

    Section 11 says "keep in repair". Homes Act says "keep fit for habitation". They overlap but are not identical:

  • A property can be in repair (all the boilerworks) but unfit (severe damp because of ventilation design).
  • A property can be unfit (rotten window frames) and in disrepair. Section 11 catches this.
  • Tenants can sue under either — often both. Fitness is broader; Section 11 is more precise.


    Section 11 alongside Awaab’s Law (framework in RRA 2025)

    Awaab’s Law was introduced for social landlords — timescales began applying to social housing in October 2025, taking their name from the Rochdale toddler whose 2020 death from mould exposure prompted the reform.

    The Renters’ Rights Act 2025 contains the framework to extend Awaab’s Law to the private rented sector. The critical caveat as at July 2026: the private-sector extension is not yet in force. Secondary legislation is required to switch it on, and the Government has stated it intends commencement in the private sector in 2027, with timescales broadly aligned to the social-housing regime.

    When commenced, private landlords will face fixed clocks for prescribed hazards — an emergency-response duty (expected within 24 hours), an investigation window, and a repair window. Government intent is that the private-sector regime broadly mirrors social housing. Until then, private landlords remain governed by Section 11 and the Homes (Fitness for Human Habitation) Act 2018, both of which already impose meaningful repair duties.

    Practical implication for 2026: treat the direction of travel as certain. Damp/mould, no heating, no hot water reports are already Section 11 / Fitness Act breaches if not addressed promptly, and courts have moved to shorter "reasonable time" standards ahead of Awaab’s Law commencement. Log every report the day it comes in. Attend or dispatch quickly (a 24-hour standard for emergencies is already best practice). Investigate within a week. Repair as soon as practicable. That workflow is what LetCompliance’s tenant-issue module tracks and time-stamps — ready for the moment Awaab’s Law formally starts running for private landlords.


    Damages for breach

    If a tenant sues successfully for Section 11 breach, damages are calculated as:

  • General damages — the difference between the value of the property in disrepair and the rent paid, over the period of the disrepair. Typically 10%–50% of rent, depending on severity.
  • Special damages — specific losses caused by the disrepair (damaged possessions, replacement heating costs, medical expenses).
  • Order for specific performance — court can order the landlord to carry out the repair.
  • Under the pre-action protocol for housing disrepair claims (updated 2023 and again in 2026), the landlord must respond to a disrepair letter within 20 working days with an inspection schedule and a repair programme. Miss the protocol and cost consequences follow, even if you win the substantive claim.

    Typical settlement range for a 12-month damp-mould case in 2026: £2,000–£8,000 in general damages, plus repair works. For serious cases with vulnerable tenants: £15,000+.


    Practical: what a landlord should do

    1Inspect at every tenancy change and annually. Structural, exterior, boiler, electrics. Log conditions with photographs.
    2Log every tenant repair report the moment it comes in. Date, time, description. LetCompliance does this automatically; a spreadsheet works too.
    3Respond fast to Category 1 hazards. Once Awaab’s Law commences for private landlords (expected 2027) the timescales will be statutory. Today, Section 11 and the Fitness Act already require prompt action; courts increasingly apply short "reasonable time" standards for damp/mould, no heating and no hot water reports. Treat 24h emergency / 7d investigate / 14d repair as best-practice targets you should already be meeting.
    4Keep the paper trail. Contractor invoices, dated inspection reports, photographs of repairs completed. If you get sued in 2028 for a 2026 report, you need to be able to prove what was done.
    5Don’t contract out. Every clause in a tenancy agreement that tries to make the tenant responsible for Section 11 items is void. Don’t rely on them.
    6Prioritise structure over decoration. A crumbling render or leaking gutter is a Section 11 breach waiting to become a damp claim. Deal with it early.
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    Frequently asked questions

    What does Section 11 of the Landlord and Tenant Act 1985 require?

    Section 11 imposes an implied covenant on the landlord in all short residential leases (under 7 years) to: (a) keep the structure and exterior of the dwelling in repair; (b) keep in repair and proper working order the installations for the supply of water, gas and electricity, and for sanitation (including sinks, baths and sanitary conveniences); (c) keep in repair and proper working order the installations for space heating and heating water. You cannot contract out.

    How does Section 11 interact with Awaab’s Law?

    Section 11 is the general repair duty and is in force. Awaab’s Law is in force for social landlords; the Renters’ Rights Act 2025 contains the framework to extend it to the private rented sector, but secondary legislation is required and commencement in the private sector is expected in 2027. When it commences, Awaab’s Law will add fixed statutory timescales for prescribed hazards (broadly: 24-hour emergency response, short investigation window, short repair window). Section 11 sets the duty today; Awaab’s Law is the clock about to be switched on.

    Does Section 11 cover damp and mould?

    Section 11 covers the structural cause of damp (leaking roof, failed damp-proof course, cracked render). It does not directly cover condensation caused by tenant lifestyle. But the Homes (Fitness for Human Habitation) Act 2018 (in force since 2019 for private landlords) requires the property to be fit for habitation throughout the tenancy — which includes damp/mould even where the cause is arguable. Awaab’s Law will add fixed timescales when it commences for private landlords (expected 2027). Assume you have a duty to investigate and address today, regardless of the argued cause.

    What is the notice a landlord must have before Section 11 duties kick in?

    The landlord must have actual or constructive notice of the disrepair — a tenant complaint (in writing or verbal), an inspection finding, a contractor’s report. Once on notice, the landlord has a reasonable time to complete the repair. "Reasonable" depends on urgency: a burst pipe is same-day; a rotten window frame is weeks. LetCompliance timestamps every tenant issue report — that is the notice moment for Section 11 duty purposes.

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