DPS (Deposit Protection Service)
The largest of the three government-authorised deposit protection schemes in England. Offers both custodial (free) and insured deposit protection. Landlords upload deposits within 30 days and issue Prescribed Information to the tenant.
At a glance
- Custodial option
- Free
- Insured option
- Paid
- Window
- Upload within 30 days of receipt
- Market share
- Largest of the three schemes in England
Full guide
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Open full guideWhy DPS (Deposit Protection Service) matters for landlords
DPS’s custodial scheme is free which is why small landlords gravitate to it, but the insured option gives more flexibility for agents holding pooled deposits. Either way the critical action is the 30-day upload — DPS logs the exact timestamp and a late entry is written evidence of breach. Pair the upload with the Prescribed Information serve-date and keep both in the property file.
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Official sources
LetCompliance editorial reviews this entry every quarter against the sources above. Always confirm specific duties with a qualified solicitor or your local council.
Related terms
Deposit Protection Scheme
A government-authorised scheme that holds or insures tenancy deposits. Three schemes are approved in England: DPS (Deposit Protection Service), TDS (Tenancy Deposit Scheme) and mydeposits. Deposits must be protected within 30 days of receipt.
Check-in / Check-out Report
The dated, photographed inventory record taken at the start (check-in) and end (check-out) of a tenancy, signed by tenant and landlord/agent. It is the primary evidence base for any deposit deduction claim through the DPS, TDS or mydeposits adjudication process — without it, the scheme will almost always award the deposit back to the tenant. Best practice: third-party inventory clerk, time-stamped photographs of every room and meter reading, and tenant sign-off within 7 days.
Inventory (Inventory Clerk)
The detailed, photographed schedule of the property’s condition and contents at the start of a tenancy, used as the comparison baseline at check-out for deposit deductions. A professionally prepared inventory by an APIP / AIIC-accredited inventory clerk costs typically £80–£200 depending on property size and is the strongest evidence base for the DPS, TDS or mydeposits adjudication process. The Renters Rights Act 2025 strengthens tenant rights to challenge unfair deductions, raising the evidentiary bar for landlords.
Schedule of Condition
The room-by-room photographed report of the property’s condition at check-in (and updated at check-out). Distinct from the Inventory (which lists items and their condition); Schedule of Condition focuses on the fabric of the property: walls, floors, fittings, decoration. Together they form the deposit deduction evidence base. Required to win a fair-wear-and-tear contested deduction at the DPS, TDS or mydeposits adjudication; absence usually means the deposit is returned in full to the tenant.
Deposit Cap
The limit on tenancy deposits set by the Tenant Fees Act 2019. Five weeks' rent where annual rent is under £50,000, six weeks' rent where rent is £50,000 or more. Holding deposits are separately capped at one week's rent.
Holding Deposit
A capped one-week refundable deposit a landlord or agent can take to reserve a property while reference checks are completed. Under the Tenant Fees Act 2019 it cannot exceed one week’s rent and must be returned, applied against the first rent or applied against the security deposit within 15 days of receipt unless the tenant withdraws, fails Right to Rent, provides false information or fails to take all reasonable steps to enter the agreement. Charging more than one week, or wrongly retaining the deposit, is a banned payment with civil penalties up to £30,000.