Why it matters
What Compliance Score means for a landlord
Most missed certificates are not a knowledge problem: the landlord knew the rule and lost track of the date. The score turns six records per property into one number, so a property with a gap shows up before a tenant, council or insurer notices. Records that genuinely do not apply, such as gas in an all-electric flat, can be marked not applicable so they do not pull the score down. A score of 100 means the records you entered are in date, not that every duty is met.
Worked example
How it plays out
Jo has four flats in Coventry. Three score 100. The fourth drops to 75 on a Monday: its EICR expires in three weeks, so it earns half marks, and the Right to Rent record for a new tenant was never added. Jo books an electrician from the 30-day reminder email, adds the Right to Rent check she did the week before, and the score climbs as each record goes in.
Common mistakes
Where landlords go wrong
- 01Reading a score of 100 as legal sign-off, when it reflects the records entered.
- 02Leaving records blank instead of marking a genuinely irrelevant one as not applicable.
- 03Waiting until a record has expired, by which time an electrician or gas engineer may not be free for weeks.
What to do
A short checklist
- Add the expiry date of every certificate you already hold.
- Mark records that genuinely do not apply as not applicable.
- Open the lowest-scoring property first each week.
