Full Management
A letting agent service that covers marketing, referencing, tenancy setup, rent collection, repairs and compliance. Fees typically run 10-15% of rent plus VAT. The landlord remains legally responsible for compliance even when a full management agent acts on their behalf.
At a glance
- Typical fee
- 10–15% of rent + VAT
- Scope
- Marketing, referencing, setup, rent, repairs, compliance
- Legal liability
- Still the landlord’s
Full guide
Read the complete landlord guide on Full Management
Deadlines, fines and step-by-step compliance in our in-depth resource.
Open full guideWhy Full Management matters for landlords
Full management shifts operational burden but not legal liability. A tenant deposit still has to be protected within 30 days regardless of whether the agent or the landlord did the admin, and the landlord is the one served if a council takes enforcement action. The quiet win in full management is a single audit trail per property, which is why landlords benefit from holding the compliance system themselves even when using an agent for day-to-day.
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Related terms
Furnished Holiday Let (FHL)
A short-let property meeting the FHL availability and letting tests (210 days available, 105 days actually let, etc.). Treated as a trade for tax purposes until 5 April 2025, with full mortgage interest deduction, capital allowances on furniture and fittings, and Business Asset Disposal Relief on sale. From 6 April 2025 the FHL regime was abolished by the Finance Act 2024: existing FHLs fall under standard property income rules and Section 24 mortgage interest restriction applies in full.
Article 4 Direction
A planning tool councils use under article 4 of the Town and Country Planning (General Permitted Development) Order 2015 to remove permitted-development rights, most commonly the right to convert a single-family home (Use Class C3) into a small HMO (Use Class C4) without planning permission. In an Article 4 area, every C3 → C4 conversion needs a full planning application, and operating without it can trigger an enforcement notice, a planning contravention notice or a refusal of HMO licence.
Bailiff (County Court Bailiff / High Court Enforcement Officer)
The court officer who enforces a possession order at the eviction stage. After a landlord wins a possession order under Section 8 (post-1 May 2026 the only route in England), if the tenant does not leave by the date in the order the landlord applies for a Warrant of Possession (CCB) or a Writ of Possession (HCEO). The bailiff or HCEO then attends to take physical possession; only they may lawfully evict, self-help eviction by the landlord is a criminal offence under section 1 of the Protection from Eviction Act 1977.
Joint Tenancy
A tenancy where two or more tenants are jointly and severally liable for the rent and obligations. If one tenant leaves, the remaining tenants are liable for the full rent. A notice served by one joint tenant can end the tenancy for all.
Mortgage Interest Tax Credit (Section 24)
The 20% basic-rate tax credit that replaced full mortgage interest deduction for individual UK landlords under section 24 of the Finance (No.2) Act 2015. From 6 April 2020, finance costs (mortgage interest, loan interest, mortgage broker fees) are no longer deductible from rental profits; instead HMRC gives a tax reducer at the basic rate, capped at the lower of finance costs, property profits or adjusted total income after personal allowance. Higher- and additional-rate taxpayers are materially worse off than pre-2017; Limited Company landlords are unaffected because Ltd interest remains a fully deductible business expense.
Renters Rights Act 2025
UK legislation that received Royal Assent in 2025 and came fully into force on 1 May 2026. Abolished Section 21 no-fault evictions, converted all ASTs to periodic tenancies, extended the Decent Homes Standard to the PRS, introduced a private rented sector database and gave tenants the right to request pets.