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Let-Only

A letting agent service limited to finding a tenant, referencing and preparing the tenancy. The landlord handles rent collection, repairs and ongoing compliance. It is usually a one-off fee, plus VAT.

Reviewed by Erdem VolkanLast reviewed 16 September 2026How we check facts

Fee
Usually a one-off fee, plus VAT
Agent does
Finds the tenant, references, prepares the tenancy
Landlord does
Rent, repairs, ongoing compliance

Why it matters

What Let-Only means for a landlord

Let-only is cheaper than full management but shifts the entire compliance and repair-chain burden back onto the landlord. It is the right choice for experienced landlords with a single local let and the wrong choice for out-of-area portfolios. Either way, the landlord still owns the legal liability, the difference is only who does the daily admin.

Worked example

How it plays out

Jenny lives near her flat in Norwich and uses a let-only service. The agent markets the flat, references the applicants and prepares the tenancy. From move-in day the rest is Jenny’s, unless agreed otherwise: protecting the deposit within 30 days, sending the prescribed information, renewing the gas and electrical certificates, collecting rent and dealing with repairs. She sets reminders for each date on the day the tenancy starts.
An illustrative example. Names, places and figures are made up.

Common mistakes

Where landlords go wrong

  1. 01Assuming the agent protected the deposit when they passed it to you.
  2. 02Not getting copies of referencing and Right to Rent checks from the agent.
  3. 03Having no plan for repairs and rent once the agent steps back.

What to do

A short checklist

  • Agree in writing who protects the deposit and who does the Right to Rent checks.
  • Get copies of every document the agent prepared.
  • Set reminders for each certificate and rent due date on the first day.