What they can receive
Choose any of four groups for each address:
- Certificates and property dates: certificate, licence, insurance and deposit deadlines, inspections, planned maintenance and similar reminders
- Rent and payments: rent coming due or overdue, mortgage products ending and reversed Direct Debits
- Tenants and repairs: tenant messages, repair requests and contractor quotes, notices to leave, pet requests and document signing
- Lettings: applications, waiting-list sign-ups, viewings, holding deposit deadlines and referencing results
What is never copied
Anything sent to a tenant, applicant or contractor, your billing and sign-in emails, and product news. A copy is the email alone, with no attachments, and its subject starts with Copy.
Their consent comes first
The copies carry your tenants’ names and messages, so the person has to agree to receive them. They get one email with a confirmation link, and nothing else is sent until they press it. Every copy has a link that stops them in one click, and a reply to a copy comes back to you.
Changing it
Change the groups or remove an address in Settings at any time. If the confirmation email went astray, send it again from the same place.
