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LetComplianceLandlord & property management software

Help centre: Compliance and tax

Can I get reminders by text message?

Yes, on a paid plan. Add a UK mobile in Settings and choose SMS or Both. Reminders then arrive as a text, and if a text cannot be sent it comes by email instead. On the free plan reminders come by email, plus one welcome text if you give a mobile when you sign up.

Turning it on

In Settings, add a UK mobile number starting 07 and choose SMS, or Both for an email and a text every time. A single text then confirms that reminders are on for that number.

What comes by text

Rent due and overdue, certificate expiry, the deposit protection deadline, HMO licence renewal, pet requests and mortgage dates, each as one short message. The sender shows as LetComplian, because a sender name can be at most 11 characters.

Flood warnings and Met Office Weather Warnings for properties in your own account come by text too, weather once you switch it on, under Property alerts in Settings. Warnings for an agency’s properties never come by text.

Limits

  • UK mobiles only. Any other number gets email
  • Up to three numbers per account
  • Tenants never receive texts from LetCompliance, and no text is ever sent to sell you something

In an agency

On a paid agency plan, the owner gets the agency’s morning reminders as one short text too, at most one a day, on the same choice in Settings. The email still comes. Nobody else in the agency is texted.

On the free plan

Everything arrives by email. A UK mobile given when you sign up gets one welcome text and nothing more until you choose a paid plan.

Where this lives

Settings, in the "Account" group near the bottom of the left menu, or the menu behind your name at the top right.

Open it in LetCompliance

Still stuck? Ask LetCompliance directly. A person reads it.