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UK GDPR, a let in England

Tenant privacy notice template. What UK GDPR says a tenant must be told.

A landlord who collects a tenant’s details must tell them who holds the information, why it is used and on what lawful basis, who it goes to, how long it is kept, their rights and how to complain (UK GDPR Articles 13 and 14). Tick what you actually do, from referencing to cameras, and the notice is written to match.

Build my noticeLetCompliance software, from £7.99 a month

LetCompliance is online software that runs your whole let: finding and referencing the tenant, the agreement, the rent, repairs and the tax. The PDF costs nothing and needs no account.

Written for

  • New tenancies
  • Existing tenants
  • Joint landlords
  • Agents
Recognised by HMRC for Making Tax Digital
what a tenant must be told, and where their details came from
Arts 13 and 14
UK GDPR
to acknowledge a tenant’s complaint about their data
30 days
Data Protection Act 2018 s.164A, in force 19 June 2026
Right to Rent copies kept for the tenancy and one year after
1 year
GOV.UK, checking your tenant’s right to rent

Last updated . Law checked against legislation.gov.uk, GOV.UK and ico.org.uk on . Sources

The privacy notice

Build a tenant privacy notice, from what you actually do.

Add your details, then tick what is true of your lets. The PDF comes back here with a copy sent to your inbox. It carries no logo and no mark of this site: it is your notice.

Page one of a tenant privacy notice PDF built from made-up details: the landlord’s name, address, email and phone, who holds the information, what is held, where it comes from, and the start of why it is used with the lawful basis for each purpose

Page one of the PDF, made-up details

The PDF costs nothing and needs no account. No logo and nothing stamped across it: the notice is yours to give.

In an account the notice is sent to each tenant with the date recorded and goes in every move-in pack, on every plan: from £7.99 a month for one property or £14.99 for up to three.

1 of 5 required detailsAbout 3 minutes
Who holds the information
What you do with tenants’ information

Tick what is true of your lets. Each choice adds the lines UK GDPR asks for: where the information comes from, why it is used and on what basis, who it goes to, and how long it is kept.

How long it is kept

Right to Rent copies are kept for the tenancy and one year after, as GOV.UK says, and the notice prints that line for you.

Where to send it

Downloads here, with a copy by email. Template guidance only, not legal advice.

LetCompliance emails the PDF to the address above with a note on what the account does, and sends more only if you tick the box above. Data controller: LetCompliance (UK). See the privacy policy and terms.

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The answer

Tenant privacy notices: what a landlord must say

A landlord holds a lot about a tenant: their name and contact details, the Right to Rent check, references, bank details for the rent, the deposit and every message about a repair. UK GDPR makes the landlord the controller of that information, and Article 13 says what a tenant must be told when their details are collected: who holds them and how to reach that person, why each piece is used and on what lawful basis, who it goes to, whether it leaves the UK, how long it is kept, the tenant’s rights, and how to complain. Article 14 adds where any of it came from, when it came from someone else such as a referee or a credit reference agency.

Two things changed in 2026. Since 19 June a tenant can complain to the landlord, who must acknowledge the complaint within 30 days, look into it and give the outcome (Data Protection Act 2018 s.164A), and Article 13 now asks for that right to be stated. Since 30 September the regulator has been the Information Commission, a board that took over from the single commissioner (SI 2026/1015); it still calls itself the ICO, and Article 13 names “the Commission”. A notice written before June is missing a line, and one written before October names a regulator that has gone.

The lawful basis is rarely consent. Running the tenancy rests on the contract (Article 6(1)(b)); the Right to Rent check, protecting the deposit and keeping tax records are legal obligations (Article 6(1)(c)); chasing arrears and defending a deposit dispute rest on legitimate interests (Article 6(1)(f)), which the notice has to name. Consent fits only what a tenant can refuse without losing the home. The guide to GDPR for landlords covers the bases, subject access requests and the data protection fee.

How long information is kept is the landlord’s decision, but the notice must give the period or the criteria for it. Copies of Right to Rent documents are kept for the tenancy and one year after, as GOV.UK says. For the rest, six years after the tenancy ends is a common choice, because a claim on a contract must be brought within six years (Limitation Act 1980 s.5). Rent records have their own rule, and six years after the tenancy can fall short of it: a landlord taxed as an individual keeps tax records until at least five years after the 31 January filing deadline for the tax year (Taxes Management Act 1970 s.12B), and a company for at least six years after the end of the accounting period. The form asks for your number of years, and the notice states the tax rule on its own line.

A notice counts only once it is given. Hand it over at the time the details are collected: with the application form if there is one, otherwise when the tenancy starts. Keep a dated copy, and update it before anything new begins: a letting agent, landlord software, a camera. The optional receipt at its foot lets a tenant sign for it, though a signature is not needed for the notice to apply. The guide to tenant privacy notices sets out how it differs from the tenancy agreement.

In LetCompliance the notice is built in Documents from your details on every plan, and sent to a tenant from their property with the date it went recorded. The move-in pack then sends the notice you last sent to each new tenant with the agreement, the certificates and the Prescribed Information; Right to Rent copies are flagged for deletion one year after each tenancy ends; and each tenant’s portal shows their own tenancy and nothing else.

What the account adds

After the notice: the information it describes.

Six things an account does with the same tenants’ details.

  1. 01

    The notice, built in the account

    Built in Documents from your details, downloaded as a PDF, or sent to a tenant from their property with the date it went recorded.

  2. 02

    In every move-in pack

    The notice you last sent goes to each new tenant with the agreement, the certificates and the Prescribed Information, in one email.

  3. 03

    Right to Rent copies on a clock

    Each check is recorded on the tenant, and the copies are flagged for deletion one year after the tenancy ends, to open or delete from one list.

  4. 04

    Each tenant sees only their own

    The tenant portal is a link for each tenant, scoped to their own tenancy. Right to Rent copies are never shown there.

  5. 05

    Every action in a log

    Each action is timestamped against the property it touched, written by the server only, and exportable as CSV or PDF.

  6. 06

    Your accountant, without your password

    A read-only link to the tax figures, the ledger and the receipts, with no login, that expires after 30, 90 or 180 days and can be switched off.

One login, the whole let. You are on step 7 of 12.

A privacy notice says how one landlord uses tenants’ information. The account covers the rest of the let: the advert and applications, referencing, the signed tenancy, the deposit, the move-in pack, the rent every month, the inspections, and the tax figures at the end of it.

See the whole let in one account

FAQ

Privacy notice questions, answered.

Do landlords have to give tenants a privacy notice?

Yes. A landlord collects a tenant’s personal information, and UK GDPR Article 13 says the tenant must be told, when their details are collected, who holds them, why and on what basis they are used, who they go to, how long they are kept, their rights and how to complain. There is no prescribed form: the law sets what the notice says, not how it looks.

When should a tenant get the privacy notice?

At the time their details are collected (Article 13(1)): with the application form if there is one, otherwise when the tenancy starts and the details are first taken. Information from someone else, such as a referee or a credit reference agency, is covered within a reasonable period and at the latest within one month of getting it (Article 14(3)(a)). If anything changes, tell tenants before the new use starts.

Is the privacy notice part of the tenancy agreement?

No. The agreement sets the terms of the tenancy; the notice explains how personal information is used. A clause in the agreement does not replace a notice the tenant can read on its own, and the tenant does not have to agree to the notice for it to apply.

Who can a tenant complain to about their data?

To the landlord first, if they choose: since 19 June 2026 the landlord must acknowledge a complaint within 30 days, look into it and give the outcome (Data Protection Act 2018 s.164A). And to the regulator, the Information Commission, at ico.org.uk. It took over on 30 September 2026 and still calls itself the ICO.

How long can a landlord keep tenant information?

For as long as there is a reason to, and the notice says how long. Right to Rent copies are kept for the tenancy and one year after, as GOV.UK says. For tenancy records many landlords choose six years after the tenancy ends, the time limit for a claim on a contract (Limitation Act 1980 s.5). Rent and other tax records follow tax law, which can mean longer: for a landlord taxed as an individual, at least five years after the 31 January filing deadline for the tax year (Taxes Management Act 1970 s.12B). The notice prints your number and the tax rule.

Does the notice cover a letting agent?

It names the agent, as someone who acts for you and holds some of the information, and tells the tenant to ask the agent for their own privacy notice. The agent has duties of its own under UK GDPR.

Do landlords have to pay the ICO data protection fee?

Most do, unless all of their processing is exempt. The tiers, the exemptions and the penalty for not paying are set out in the guide to GDPR for landlords.