LetCompliance
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Help centre · Properties and tenants

What is the handover pack, and why would I fill one in?

It is the note that lets somebody else keep your let running if you suddenly cannot: where the rent goes, who the tenants are, which certificates are due and who to ring. It asks only for what nobody else could know, because everything already in your account is pulled in automatically.

The problem nobody builds for

A let does not pause because the landlord dies, has a stroke or loses capacity. Rent still falls due, a boiler still fails, a certificate still expires, and a tenant still has rights. The person picking it up is usually a spouse or an adult child who has never seen the paperwork.

Why it is short

Because a long form does not get filled in. Everything the account already holds, the properties, tenants, deposit schemes, certificate dates, insurance renewals, mortgage reminders and your contractor book, is pulled into the pack on its own. You are only asked the things that exist nowhere but in your head.

What it asks

  • The first phone call somebody should make
  • Your solicitor, accountant and anyone else already involved
  • Where the money comes in and goes out
  • Where the physical things are: keys, meters, stopcocks, deeds
  • What you would want done with the properties

If you are alive but cannot act

There is a section for that too, and it is the more likely scenario. A hospital stay of six weeks is enough to cause real damage to a let nobody else understands.

Where it lives

On each property, under the Handover tab, plus a portfolio-level section written once for everything.

Where this lives

Properties.

Open it in LetCompliance

Still stuck? Ask us directly. A person reads it.