One row per attachment, not per email
A move-in pack is five or six separate statutory documents in one send. A single line saying "pack sent" proves nothing about the EPC specifically, so each attachment is logged on its own row with its own document type. On a joint tenancy each tenant gets their own copy, and each gets their own rows.
What is recorded
- The time, in UK time
- The tenant it went to, by name and email
- The document type and file
- The property
Documents you handed over
Gave the certificates on the doorstep? In the move-in pack, choose Gave them by hand instead? Record it, tick who you gave them to and what, and enter the day. The rows record the day they were given and say by hand, so they never read as emailed.
Why the log cannot be edited
Entries are written by the system and cannot be altered or deleted afterwards, and the creation time is set by the server rather than by anything the browser sends. An append-only record is worth more than an editable one precisely because you cannot tidy it up later.
Getting it out
Export from the activity log as a PDF or a CSV. The PDF carries the scope, the date it was generated and the entry count on the cover.
What that gives you is a complete, timestamped record of what left and when. How any given tribunal or court treats it is their decision, not something a product can promise on their behalf.
