Why photographs with dates
Every disrepair or damage dispute is a disagreement about when something happened. Undated photos on a phone prove the state of a room but not the date, which is the half that matters.
What to capture
Room by room, with a note where something needs attention. A repair that gets raised in an inspection and then fixed is a much stronger record than a repair that appears from nowhere in a complaint.
Access
You need to give proper notice and get agreement to enter. An inspection is not a right of entry at will, and getting this wrong turns a routine visit into a harassment allegation.
Giving notice of the visit
Use Give notice of a visit on the property’s Inspections tab, or tick it when you log a visit dated today or later. Choose the date and the time; every current tenant is ticked, because on a joint tenancy notice to one is not notice to the household. A time that has already passed is refused, and you are warned when it is less than 24 hours away. Your activity log keeps who was told, when, and how many hours’ notice they had. A visit dated after today shows as Planned until the day.
