Why agencies outgrow diaries and shared drives
One or two properties can sometimes live in a calendar and a well-kept folder. A letting agency is different: mailboxes, negotiator holidays, landlord reporting and staff turnover all create gaps where certificates quietly expire. When Gas Safety or an EICR slips, your agency name is often what the tenant or the council sees first. This is not legal advice. Any tool you choose should match what your retainer and Redress duties actually require.
Start with our letting agent overview and full feature tour.
What actually needs to be in the stack
If several of these are missing, teams usually rebuild shadow systems in Excel within a few months.
Where spreadsheets fail at volume
A sheet does not ping you, does not prove who was told what and when, and breaks when two people edit the live lets list. EICR civil penalty exposure is per property, not per tab. For a landlord-side comparison of the same tension, see spreadsheet vs software.
Right to Rent and deposit workflows
Serious agency tooling should surface time-limited Right to Rent follow-ups and Prescribed Information discipline, not only gas dates. Cross-read Right to Rent checks and deposit PI guide.
How LetCompliance fits agencies
It is the same stack landlords use for one address, scaled for a book of lets: the full advert-to-application-to-viewing lettings funnel, rent collection and landlord statements, scores out of 100, reminders, a document vault, Right to Rent checklist support, Section 8 and Section 13 notice drafting, a tribunal-grade audit trail per client, and tenant privacy templates. Pricing is one flat Agency plan (£129/mo, everything unlimited), with a 14-day trial first. Start your free trial → and run every branch's compliance from one login.
Further reading: letting agent compliance checklist · audit trail guide · full management vs let-only
First-Day Tenant Document Pack Checklist (England 2026)
Every document a UK landlord must give a new tenant on day one, with the statute, the deadline and the evidence rule for each.
- Gas Safety, EICR, EPC, Deposit Prescribed Information, How to Rent
- RRA Information Sheet (31 May 2026 duty)
- Tenant Privacy Notice (UK GDPR)
- Tribunal-grade service-proof checklist
Frequently asked questions
What should compliance software for UK letting agents include?
At minimum: per-property dates for Gas Safety, EICR, EPC, deposit milestones and Right to Rent follow-ups; reminders (email and ideally SMS); encrypted document storage; a clear compliance score or status you can show internally or to landlords; and audit-friendly history when staff change. Portfolio views matter more than single-landlord tools.
Is a spreadsheet enough for letting agency compliance?
Spreadsheets fail silently: formula errors, handover when negotiators leave, and no automatic nudge before CP12 or EICR lapse. For volume, a dedicated system reduces Redress and reputational risk, though you still need clear terms of business and legal advice where appropriate.